Payouts for creators
Draft. This document has not yet been reviewed by a lawyer and must be checked before the public launch. Черновик: требует проверки юристом до публикации.
In short: gifts and paid features earn you diamonds, and from age 18 you can withdraw diamonds earned from paid coins as money. Every payout is checked by our team before it is sent. These rules add to the Terms of Use and the Streamer Agreement.
How to withdraw
- When viewers send you gifts or pay for your content, you receive diamonds.
- In the app, open your Profile → Withdraw. The current rate, the minimum amount and the available payout methods are shown there (currently a minimum of 10000 diamonds and 50 USD per 10,000 diamonds).
- Add your payout details, enter the amount and submit a request. If asked, confirm it with the code sent to your email. The diamonds are reserved while the request is reviewed.
- Our team reviews each request. After approval the payment is sent by the selected method. If a request is rejected, the reserved diamonds are returned to your balance.
Who can withdraw
- You must be at least 18 years old.
- Only earnings from coins that were actually paid for can be withdrawn. Earnings from bonus coins, promotions or test purchases are never withdrawable.
- Your payout account must be verified by our team. After you change your payout details, new requests go to additional review for 72 hours and the new details must be verified again.
Checks and holds
- We check requests for fraud — for example self-gifting, gifts from linked or new accounts, shared devices, refunds and chargebacks. A finding sends the request to manual review; it does not by itself mean a refusal.
- Large payouts need the approval of two staff members.
- If a payment that funded your earnings is refunded or charged back, the earnings are reversed and recorded as a debt that blocks payouts until it is settled.
- We may withhold payouts connected to fraud or violations of the Terms and Community Guidelines. You can appeal a refused payout within 6 months by writing to support@amagi.social.
- An account cannot be deleted while a payout request is open.
Taxes and identity
- Make sure your payout details are correct — payments sent to wrong details may not be recoverable.
- You are responsible for declaring and paying taxes on your earnings.
- Where the law requires it (for example anti-money-laundering or tax reporting rules), we may ask for your identity, address and tax information before paying out and may report payouts to the tax authorities.
Questions: support@amagi.social